Effective Date: June 10, 2026
These Terms of Service (“Terms”) govern your use of the Whitehall Mortgage Financial LTD (“Whitehall Mortgage,” “we,” “us,” or “our”) website and our SMS/text messaging program. By using our website or opting in to receive text messages from us, you agree to these Terms.
1. SMS Messaging Program
By submitting our pre-approval form and checking the applicable consent checkbox(es), you consent to receive recurring text messages from Whitehall Mortgage Financial LTD at the mobile number provided. We offer two independent types of SMS programs:
- Transactional/Informational: messages related to your mortgage inquiry, such as application status updates, requests for documents, appointment reminders, and follow-up communications.
- Marketing/Promotional: messages about rate specials, refinance opportunities, and new loan program announcements.
You may opt into either or both programs. Consent to receive either type of message is not a condition of obtaining a loan or any service from us.
2. Message Frequency and Cost
Message frequency varies depending on your interaction with us. Message and data rates may apply, as determined by your wireless carrier and your mobile plan.
3. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send “STOP,” we will send you a one-time confirmation message, and you will not receive further messages from that program unless you opt in again.
4. Help
For help at any time, reply HELP to any message you receive from us, or contact us using the information in Section 7 below.
5. Carrier Liability
Carriers are not liable for delayed or undelivered messages. Whitehall Mortgage Financial LTD is not responsible for any delays or failures in the delivery of SMS messages caused by your wireless carrier or device.
6. Eligibility
You must be at least 18 years old to opt in to our SMS messaging program.
7. Contact / Support
For support related to our SMS program, or any other questions, please contact:
Whitehall Mortgage Financial LTD
306 South Keyser Avenue, Old Forge, PA 18518
Email: whitehallmortgage2@gmail.com
Phone: (570) 406-6276
8. Privacy Policy
Your use of our website and SMS program is also governed by our Privacy Policy.
9. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or SMS program after changes are posted constitutes your acceptance of the revised Terms.
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